Certified Service Advisor

Your path to success on the Certified Service Advisor pathway begins here. These courses are deigned to provide a comprehensive learning experience.

Click on the individual courses to learn more, and when you’re ready to take the next step, simply hit the ‘Enquire’ button to start your journey.

  • Mercedes-Benz Uptime

    Details

    Format:

    eLearning

    Duration:

    0.5 Day

    Course Code:

    • V0276E-UK.TR

    Pre Requisite:

    • None

  • Handling of warranty and goodwill cases

    Details

    Format:

    eLearning

    Duration:

    0.5 Days

    Course Code:

    • P0255E-UK.TR

    Pre Requisite:

    • None

  • Role, self & process management

    Details

    Format:

    Face to Face

    Duration:

    2 Days

    Course Code:

    • V9131F-UK.TR

    Pre Requisite:

    • Completion of CS&P Basic qualification pathway

  • Service Marketing, Products & Digitisation

    Details

    Format:

    Virtual Classroom

    Duration:

    2 Days

    Course Code:

    • V9132V-UK.TR1

    Pre Requisite:

    • None

  • Active selling in Service

    Details

    Format:

    Virtual Classroom

    Duration:

    1 Day

    Course Code:

    • V9133V-UK.TR

    Pre Requisite:

    • None

  • Key Figures and Workshop Processes

    Details

    Format:

    Virtual Classroom

    Duration:

    1 Day

    Course Code:

    • V0258V-UK.TR

    Pre Requisite:

    • None

  • C-Service Truck Final Certification

    Details

    Format:

    Face to Face

    Duration:

    1 Day

    Course Code:

    • V9134F-UK.TR

    Pre Requisite:

    • None

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Discover More Learning Opportunities

As you navigate your learning pathway, consider exploring these additional resources to further enhance your skills and knowledge.

Choose the section that aligns with your career goals and continue your journey of growth and development.

Management and Leadership

Continued Professional Development