Customer Service Receptionist

Your path to success on the Customer Service Receptionist pathway begins here. These courses are deigned to provide a comprehensive learning experience.

Click on the individual courses to learn more, and when you’re ready to take the next step, simply hit the ‘Enquire’ button to start your journey.

  • Competence in Customer Contact – Phases consulting/sales discussion

    Details

    Format:

    eLearning

    Duration:

    0.5 Day

    Course Code:

    • V9118E-UK.TR

    Pre Requisite:

    • None

  • Competence in Customer Contact – Complaints – Our second chance for customer loyalty

    Details

    Format:

    eLearning

    Duration:

    0.5

    Course Code:

    • V0135E-UK.TR

    Pre Requisite:

    • None

  • Foundation of Customer Excellence – Part 1

    Details

    Format:

    Virtual Classroom

    Duration:

    2 Days

    Course Code:

    • V9116V-UK.TR1

    Pre Requisite:

    • None

  • Customer Orientation – Part 2

    Details

    Format:

    Virtual Classroom

    Duration:

    2 Days

    Course Code:

    • V9116V-UK.TR2

    Pre Requisite:

    • V9116V-UK.TR1

  • Legal Basis in Service – Part 3

    Details

    Format:

    Virtual Classroom

    Duration:

    1 Days

    Course Code:

    • V9117V-UK.TR

    Pre Requisite:

    • V9116V-UK.TR2

  • Professional Design of Sales & Complaints – Part 4

    Details

    Format:

    Virtual Classroom

    Duration:

    2 Days

    Course Code:

    • V9120V-UK.TR

    Pre Requisite:

    • V9117V-UK.TR

Ready to sign up?

Copy the course code and use this to make an enquiry.

Complete course feedback

Discover the next stage

Customer Service Advisor

eMobility Service Advisor

Discover More Learning Opportunities

As you navigate your learning pathway, consider exploring these additional resources to further enhance your skills and knowledge.

Choose the section that aligns with your career goals and continue your journey of growth and development.

Continued Professional Development