S24H Program Introduction
Format:
Virtual Classroom
Duration:
Course Code:
-
V0264V-UK.TR1
Pre Requisite:
-
V0265F-UK.TR
In this module you will learn about:
- Service24h organisation
- Service24h process
- First contact during a breakdown
- M4T/Mobility for Technician
- OSV/Online Status Viewer
- C@D/Compass@Dealer
- Customer satisfaction – CStar
- Awareness of high-voltage system
