Parts Advisor Basic Program

Your path to success on the Parts Advisor Basic Program pathway begins here. These courses are deigned to provide a comprehensive learning experience.

Click on the individual courses to learn more, and when you’re ready to take the next step, simply hit the ‘Enquire’ button to start your journey.

  • Competence in Customer Contact – Phases of the consulting/sales discussion

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • V9118E-UK.TR

    Pre Requisite:

    • None

  • Competence in Customer Contact – Complaints – Our second chance for customer loyalty

    Details

    Format:

    eLearning

    Duration:

    0.25

    Course Code:

    • V0135E-UK.TR

    Pre Requisite:

    • None

  • Xentry WIS and XOT

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P0260E-UK.TR

    Pre Requisite:

    • None

  • Guidelines on Theft-relevant parts

    Details

    Format:

    eLearning

    Duration:

    0.25 Days

    Course Code:

    • P0200E-UK.TR

    Pre Requisite:

    • None

  • Mercedes-Benz Trucks Genuine Parts

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • V0301E-UK.TR

    Pre Requisite:

    • Completion of the Level 3 program.

  • Mercedes-Benz Trucks ReMan Parts

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • V0302E-UK.TR

    Pre Requisite:

    • None

  • Mercedes-Benz PartsCAT

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P0252E-UK.TR

    Pre Requisite:

    • None

  • CRISY – the ordering system for parts logistics

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P0277E-UK.TR

    Pre Requisite:

    • None

  • Transportation high-voltage lithium-ion batteries

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • T2223E-UK.TR

    Pre Requisite:

    • None

  • MyPartsHub – The new e-commerce platform for our customers

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P9009E-UK.TR

    Pre Requisite:

    • None

  • Parts escalation process on Targenio

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • PRM

    Pre Requisite:

    • None

Ready to sign up?

Copy the course code and use this to make an enquiry.

Complete course feedback

Discover the next stage

Parts Advisor Qualification Program

Discover More Learning Opportunities

As you navigate your learning pathway, consider exploring these additional resources to further enhance your skills and knowledge.

Choose the section that aligns with your career goals and continue your journey of growth and development.

Continued Professional Development