Service Advisor Basic Program

Your path to success on the Service Advisor Basic Program pathway begins here. These courses are deigned to provide a comprehensive learning experience.

Click on the individual courses to learn more, and when you’re ready to take the next step, simply hit the ‘Enquire’ button to start your journey.

  • Competence in Customer Contact – Phases of the consulting/sales discussion

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • V9118E-UK.TR

    Pre Requisite:

    • None

  • Competence in Customer Contact – Complaints – Our second chance for customer loyalty

    Details

    Format:

    eLearning

    Duration:

    0.25

    Course Code:

    • V0135E-UK.TR

    Pre Requisite:

    • None

  • Mercedes-Benz Uptime

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • V0276E-UK.TR

    Pre Requisite:

    • None

  • Guide to Actros, Arocs, Atego model series

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • T2227E-UK.TR

    Pre Requisite:

    • None

  • XENTRY Truck Operation Time (XOT) for Service Advisors

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P0303E-UK.TR

    Pre Requisite:

    • None

  • XENTRY Truck Portal – Order – Use in the reception process

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P0276E-UK.TR

    Pre Requisite:

    • None

  • Xentry WIS and XOT

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P0260E-UK.TR

    Pre Requisite:

    • None

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Discover the next stage

Service Advisor Qualification Program

Discover More Learning Opportunities

As you navigate your learning pathway, consider exploring these additional resources to further enhance your skills and knowledge.

Choose the section that aligns with your career goals and continue your journey of growth and development.

Continued Professional Development