Customer Service and Parts
After a superb sales experience, the importance of Service and Parts roles comes to the forefront in nurturing long-term, positive partnerships with our customers. You serve as the vital link between the customer and the workshop, expertly facilitating solutions, providing costing estimates and scheduling maintenance and repairs to be completed as efficiently as possible.
Regardless of whether you serve as a Parts Process Specialist, Qualified Parts Advisor, Certified Parts Advisor, Service Receptionist/Advisor, Certified Service Advisor or eMobility Service Advisor, we are committed to providing you with a pathway that equips you with the knowledge and skills needed to offer a superior aftersales service. This commitment guarantees our customers peace of mind, knowing they will receive the best assistance from your dealership whenever they need it.
Service
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Customer Service Receptionist
Pathway Progression: Customer Service Advisor and eMobility Service Advisor
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eMobility Service Advisor
Pathway Progression: Customer Service Advisor
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Customer Service Advisor
Pathway Progression: Certified Service Advisor
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Certified Service Advisor
Parts
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Parts Process Specialist
Pathway Progression: Parts Advisor
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Parts Advisor
Pathway Progression: Certified Parts Advisor
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Certified Parts Advisor
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