Product Training

Your path to success on the Product Training pathway begins here. These courses are deigned to provide a comprehensive learning experience.

Click on the individual courses to learn more, and when you’re ready to take the next step, simply hit the ‘Enquire’ button to start your journey.

  • Turning Stress into Strength – All Colleagues

    Details

    Format:

    Face to Face

    Duration:

    1 Days

    Course Code:

    • V0291F-UK.TR

    Pre Requisite:

    • None

  • Professional Tendering Skills

    Details

    Format:

    Virtual Classroom

    Duration:

    2 Days

    Course Code:

    • X2615V-UK.TR1

    • X2615V-UK.TR2

    Pre Requisite:

    • None

  • Professional Negotiation

    Details

    Format:

    Virtual Classroom

    Duration:

    1.5 Day

    Course Code:

    • X2614V-UK.TR

    Pre Requisite:

    • None

  • Managing Conflict

    Details

    Format:

    Virtual Classroom

    Duration:

    1.5 Days

    Course Code:

    • X2609V-UK.TR1

    • X2609V-UK.TR2

    Pre Requisite:

    • None

  • Foundation of Customer Excellence – Part 1

    Details

    Format:

    Virtual Classroom

    Duration:

    2 Days

    Course Code:

    • V9116V-UK.TR1

    Pre Requisite:

    • Completion of the Level 1 program

  • Competence in Customer Contact – Complaints – Our second chance for customer loyalty

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • V0135E-UK.TR

    Pre Requisite:

    • None

  • Mercedes-Benz Uptime

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • V0276E-UK.TR

    Pre Requisite:

    • None

  • Guide to Actros, Arocs, Atego model series

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • T2227E-UK.TR

    Pre Requisite:

    • None

  • XENTRY Truck Operation Time (XOT) for Service Advisors

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P0303E-UK.TR

    Pre Requisite:

    • None

  • XENTRY Truck Portal – Order – Use in the reception process

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P0276E-UK.TR

    Pre Requisite:

    • None

  • Xentry WIS and XOT

    Details

    Format:

    eLearning

    Duration:

    0.25 Day

    Course Code:

    • P0260E-UK.TR

    Pre Requisite:

    • None

  • Role, self & process management

    Details

    Format:

    Face to Face

    Duration:

    2 Days

    Course Code:

    • V9131F-UK.TR

    Pre Requisite:

    • Completion of CS&P Basic qualification pathway

  • Service Marketing, Products & Digitisation

    Details

    Format:

    Virtual Classroom

    Duration:

    2 Days

    Course Code:

    • V9132V-UK.TR1

    Pre Requisite:

    • V9131F-UK.TR

  • Active selling in Service

    Details

    Format:

    Virtual Classroom

    Duration:

    1 Day

    Course Code:

    • V9133V-UK.TR

    Pre Requisite:

    • V9132V-UK.TR1

  • Key Figures and Workshop Processes

    Details

    Format:

    Virtual Classroom

    Duration:

    1 Day

    Course Code:

    • V0258V-UK.TR

    Pre Requisite:

    • V9133V-UK.TR

  • Driving Authorisation Systems DAS4 – key programming – practical

    Details

    Format:

    Virtual Classroom

    Duration:

    0.25 Day

    Course Code:

    • T2226V-UK.TR

    Pre Requisite:

    • T2225E-UK.TR

  • Driving Authorisation Systems, Passive Safety Systems

    Details

    Format:

    Virtual Classroom

    Duration:

    1 Day

    Course Code:

    • T1598V-UK.TR1

    Pre Requisite:

    • T1931F-UK.TR

    • T1028F-UK.TR2

    • T2222E-UK.TR

  • Driving Authorisation Systems, Passive Safety Systems Practical

    Details

    Format:

    Face to Face

    Duration:

    1 Day

    Course Code:

    • T1598F-UK.TR2

    Pre Requisite:

    • T1598V-UK.TR1

  • Diagnostic Technician Initial Test

    Details

    Format:

    Face to Face

    Duration:

    1 Day

    Course Code:

    • T0523F-UK.TR

    Pre Requisite:

    • Completion of 2 System Technician Specialisms

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